Catalyst Cloud Status

Apr 24, 2024

Unresolved incident: Networking service maintenance.

Apr 23, 2024

Completed - The scheduled maintenance has been completed.
Apr 23, 19:15 NZST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 23, 09:15 NZST

Scheduled - We are performing two upgrades of the Networking Service(Neutron) in each region. This will occur in Porirua over two weeks starting on the 22nd April

Existing network resources may experience interruptions of up to three minutes during different points of the upgrade process:

Week 1

Monday 22nd April: The Networking API (Neutron) will be down for up to five minutes and changes to network resources may experience delays of up to 30 minutes

Monday 22nd -> Wednesday 24th: Routers will experience interruptions which may be up to 60 seconds

Wednesday 24th from 18:00 until 22:00: Compute instances may experience network interruptions of up to 180 seconds, once each week.

Thursday 25th and Friday 26th from 18:00 until 22:00: Backup days for compute service actions. We expect to complete these on the Wednesday 24th however have left two backup windows which will be notified on https://catalystcloud.statuspage.io/ if these need to be delayed. You can subscribe for email notifications on our statuspage for updates.

Week 2

Monday 29th April: The Networking API (Neutron) will be down for up to five minutes and changes to network resources may experience delays of up to 30 minutes

Monday 29th - Wednesday 1st May: Routers will experience interruptions which may be up to 60 seconds

Support will be available via your usual support channels. Please make contact if you require our assistance or to report any outage in excess of those expected(see above).
Apr 23, 09:07 NZST

Apr 22, 2024

Backend maintenance in nz-hlz-1

Completed - The schedule maintenance has been completed, redundancy is back to normal.
Apr 22, 23:04 NZST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 22, 19:00 NZST

Scheduled - We will be undergoing scheduled back-end maintenance, during this time redundancy will be reduced for the database.
Apr 22, 18:30 NZST

Networking service maintenance

Completed - The scheduled maintenance has been completed.
Apr 22, 19:00 NZST

Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Apr 22, 12:52 NZST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 22, 10:00 NZST

Scheduled - We are performing two upgrades of the Networking Service(Neutron) in each region. This will occur in Porirua over two weeks starting on the 22nd April

Existing network resources may experience interruptions of up to three minutes during different points of the upgrade process:

Week 1

Monday 22nd April: The Networking API (Neutron) will be down for up to five minutes and changes to network resources may experience delays of up to 30 minutes

Monday 22nd -> Wednesday 24th: Routers will experience interruptions which may be up to 60 seconds

Wednesday 24th from 18:00 until 22:00: Compute instances may experience network interruptions of up to 180 seconds, once each week.

Thursday 25th and Friday 26th from 18:00 until 22:00: Backup days for compute service actions. We expect to complete these on the Wednesday 24th however have left two backup windows which will be notified on https://catalystcloud.statuspage.io/ if these need to be delayed. You can subscribe for email notifications on our statuspage for updates.

Week 2

Monday 29th April: The Networking API (Neutron) will be down for up to five minutes and changes to network resources may experience delays of up to 30 minutes

Monday 29th - Wednesday 1st May: Routers will experience interruptions which may be up to 60 seconds

Support will be available via your usual support channels. Please make contact if you require our assistance or to report any outage in excess of those expected(see above).
Apr 22, 09:53 NZST

Apr 21, 2024

No incidents reported.

Apr 20, 2024

No incidents reported.

Apr 19, 2024

No incidents reported.

Apr 18, 2024

Backend maintenance in nz-por-1

Completed - Scheduled maintenance has now completed, redundancy has now recovered for the API services and the database.
Apr 18, 21:32 NZST

Update - Scheduled maintenance has now completed, redundancy has now recovered for the API services and the database.
Apr 18, 21:31 NZST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 18, 20:00 NZST

Update - We will be undergoing scheduled maintenance during this time.
Apr 18, 19:16 NZST

Scheduled - We will be undergoing scheduled back-end maintenance, during this time redundancy will be reduced for the API services and the database.
Apr 18, 19:16 NZST

Apr 17, 2024

No incidents reported.

Apr 16, 2024

No incidents reported.

Apr 15, 2024

No incidents reported.

Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

Apr 12, 2024

No incidents reported.

Apr 11, 2024

No incidents reported.

Apr 10, 2024

No incidents reported.